Effective Food Delivering Solutions

How a Global Meal Kit supplier managed to skyrocketed their employee motivation, productivity and increase their Gross profit to 31.11% by joining hands with HiTech-Provider.

We joined hands with the Global Meal Kit Supplier for building a one stop solution for unique catering experiences by merging Machine Learning technology in retail operations and in return increasing their employee motivation, productivity and profit simultaneously.

Our Client is worlds most reputed meal subscription Provider. They deliver millions of food kits monthly and have their operations in Australia, Canada, US, UK and in Asia. They company has just doubled their operations last year due to their effective communication and planning. They already growing very fast but to speed the things up they decided to get into the realm of Machine Learning. They have launched their new product which they call Hitech- Smart Fridges which tells the real temperature and food condition to their customers.

In their A/B testing Phase they have awesome response and quickly proved popular with companies seeking fresh, healthy and budgeted food for their employees at office. Moreover, the demand for the food services of the company food delivery services has climbed all time high due to COVID-19 Pandemic because everyone has ordering food at home and restaurants also banned dine ins. The biggest challenge is to develop a fully functional retail automation application in just couple of Months to cater their soaring demand.

To operate worldwide and cater this huge demand globally our client wants a platform which has high scalability, enriched and has friendly functionality and system optimizations. This leads to another challenge of finding a cross functional team of engineers who had experience with not only with machine learning and Artificial Intelligence complex Algos but with mobile and web applications also. Team should able to work with most modern technology stack and could build a production version of the application to enhance its load capacity and resiliency.

As there are very few Machine Learning and Artificial intelligence agencies who actually delivers what they promise so our client rigorously looking for some trusted Partner who can help them to pull out of this situation in a small period of time. Luckily, they found Us and decided to Partner with us because of our Vast Knowledge and Expertise in Machine Learning and most importantly our in-House team of PHD’S who have not only faced these kinds of challenges before but also pulled out many companies from the pit.

We put our best team on this project and in just two months we managed to grasp the project in full swing. As our Software team has dealt with these kinds of issues before and worked in the retail environments before so it is very evident that we are able to solve and handle complex software, integrations and scalability and performance problems.

The current application key features are that it provides personalized food plans based on user preferences. Collect and process data based on the fridge conditions, temperature and contents and provides self-secure checkout payment options for their customers.

Mobile and Web app users can select a flexible subscription plan and meals from the given menu. As the application is powered by ML AND AI Algorithms so it suggests meals based of user’s preferences and other data like what they close friends like. We have designed the application in such a way that users can customize their orders by indicating what kind and amount of ingredients they want to put based on their medical conditions and their lifestyle.

Our Meal kit supplier client is now entering in a 2^nd year relationship with Hitech Provider. Their team does not believe how far they have come and how much we have achieved in such a short span. After COVID-19 mayhem the demand for food catering soared and our client has provided a strong response and fulfill the demand effectively. Our application helps them to understand their market and customer preferences like what users actually want to order. Also, users are happy to operate simple yet powerful applications with easy payment and checkout options. The feedback of users is phenomenal they get the application that tells them what they want and like not just what the vendor likes or has. Also, the whole process making of food and ingredients are Infront of their mobile and computer screens which is a huge plus for hygiene lovers. All of this has increased their gross margin by 31.11% in just 3rd month of the launch of the application and despite the tough COVID-19 times, they gave raise to their employees which helps to boost loyalty toward the company and embark motivation in them as a whole.